What internal conflict might a parole officer like Alex experience?

A parole officer like Alex might experience role conflict, which arises when there are competing demands or expectations associated with their position. In the case of a parole officer, this could manifest as a struggle between the enforcement aspect of their duties—ensuring compliance with parole conditions—and a supportive role that requires them to assist and rehabilitate the parolee. This internal conflict can be particularly challenging if the officer feels pressure to be both a law enforcer and a mentor or counselor, which can lead to feelings of confusion and stress about their priorities and responsibilities.

While overconfidence, burnout, and job dissatisfaction are relevant issues that parole officers can face, they stem from different circumstances. Overconfidence may relate to an officer's personal assessment of their capabilities, while burnout is often a result of excessive stress and emotional fatigue from the demands of the job. Job dissatisfaction indicates a general discontent with one’s professional role but does not specifically capture the tension created by conflicting expectations within the job duties. Role conflict uniquely encompasses these challenges faced by parole officers in navigating their complex responsibilities.